In a time period of accelerating shopper and economic transform, the accommodation marketplace is being reshaped by a variety of strong exterior forces that can experience further than its regulate. Staff shortages are placing new pressures on enterprise structures, whilst mass e-commerce adoption and inflation are promptly evolving the options and views of the guests that fill lodge rooms.
To provide as a new source of truth of the matter about the modern day traveller, and to present an perception into the economic weather that enterprises are currently running in, in August, SiteMinder undertook the major lodging-unique purchaser survey of its type globally, interviewing about 8,000 travellers throughout 10 international locations all around the earth for the generation of its annual Switching Traveller Report.
In this webinar, we find to remedy typically neglected questions these as how present economic conditions are impacting the spending behaviour of Australian travellers, what truly produces a repeat customer in 2022, and how to carry regulate into your procedure all through a time of regular transform.
Subject areas involve:
- The behaviours and psychology of the 2022 traveller
- Anticipations close to engineering in the period of hotel commerce
- How to approach financial headwinds as an accommodation company
- The electrical power of a easy and versatile tech stack to meet growing demands
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